Microsoft Dynamics CRM, is one of the prominent offerings from the Microsoft Dynamics family of ERP and CRM products. It is quite a long time now that MS CRM is in the marketplace. We came across a very odd request from one of our clients, asking us develop a tool which will generate documentation for the CRM workflows. The definition of the workflows in MS CRM is quite intuitive and easy to use. However, the way this data is stored in the CRM SQL database is not that straight forward. Our team ...
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