This blog is intended to see how Microsoft Dynamics NAV (here onwards NAV) can be connected to external databases. External databases here mean Microsoft Dynamics CRM (hereafter called CRM).

Microsoft Dynamics CRM, is one of the prominent offerings from the Microsoft Dynamics family of ERP and CRM products. It is quite a long time now that MS CRM is in the marketplace. We came across a very odd request from one of our clients, asking us develop a tool which will generate documentation for the CRM workflows. The definition of the workflows in MS CRM is quite intuitive and easy to use. However, the way this data is stored in the CRM SQL database is not that straight forward. Our team ...

What is CRM  Today’s world is fast changing and full of challenges, which fundamentally changed the way people do business. Every organization has different teams of people who put their efforts to make strategies and execute them to build a successful business by focusing on three fundamental areas known as Marketing-Sales-Services. Through Customer Relationship Management you can reduce cost and increase profitability by organizing and automating business processes. It helps yo...