- Presentations
- Product Demonstrations
- Hands-on training sessions
- Train-the-trainer sessions
- Technical Consulting
- Hand-holding
- Technical support
- Installations
- Implementations
- Migration
- Proof of concepts (POC)
- Documentation
- Integration with third party tools
In the presales scenario, the team helps the clients to install, configure and evaluate the products and solutions in a better way. In this phase, there may be requirements for preparation of documentation and Proof of Concepts as well as handholding with the evaluations. These set of activities usually results in a shorter turnaround time for the sales cycle.
In the post sales scenario, the team helps the clients for the installation and configuration of products.
Various technical mediums are employed to provide unparalleled support. The mediums include telephone, email, Live Meeting and onsite support.
The whole process is transparent and extensively uses collaborative tools and methodologies to provide clear visibility to all the stakeholders involved.

